Task inboxes

When you sign in, the My Tasks inbox in the Tasks module loads. Depending on the Command Hierarchy groups and/or teams you belong to, you may see additional inboxes for different task groups. For more information, contact your administrator.
The image shows the Tasks module with the My Tasks inbox open. A yellow highlight outlines the navigation panel on the left, emphasizing the Tasks icon and inbox list.

Note

These inboxes only include Axon Standards tasks. If your agency also uses Axon Records, switch to Axon Records to access those tasks.

The following task types appear in these task inboxes:

  • View: Reports or case tasks that can be viewed but not edited because they are currently in review or already finalized
  • Do: Case tasks assigned to you
  • Write: Reports assigned to be created and not yet submitted
  • Revise: Reports previously submitted for approval but returned by the report reviewer for corrections (the report author receives an email when a report they submitted is returned)
  • Review: Reports submitted for review
  • Rereview: Reports rejected by the report reviewer, then updated and resubmitted by the author

Many inboxes have multiple tabs, each of which contain a filtered list of tasks. For example, a To Do tab may contain tasks for reports currently in progress.
The image shows a task inbox with the tabs at the top highlighted in yellow.

All task inboxes contain a list of filters you can use to limit which tasks are displayed. Select the arrow to expand or collapse this filter list. The list of available filters varies, depending on inbox and tab within an inbox.
Shows how to expand and collapse inbox filters using the arrow icon on the left side of the screen.

Use the arrow buttons at the top and bottom of the tab to move between pages. Additionally, adjust the number of tasks displayed per page using the Results Per Page menu at the bottom of the page.
The image shows a task inbox with pagination controls highlighted at the top right and bottom of the page. The top section displays page navigation with arrows and the current page indicator, while the bottom shows results per page settings and additional page numbers.

My Tasks inbox

The My Tasks inbox shows all tasks that have been assigned to you. If your organization uses the Case Management module, you will also see all case tasks and case document tasks that have been assigned to you.

The most recently updated tasks appear at the top of the list. Use the following options to filter which tasks are displayed:

  • Date Last Assigned
  • Date Created
  • Last Assigned By
  • Created By
  • Report Type

The following information is included for each task:

Task column

  • Report information, including:
    • The task name and the report number
      • The number for the first report created in an event is 1. The number for the second report is 2, and so on.
      • Selecting the task name opens the report.
  • Associated event information, including:
    • The Event ID associated with the report
    • The number of other reports associated with the event

Involved officers column

  • The name(s) of officers involved in the event

Last assigned by column

  • Who assigned the task
  • When the task was assigned

Created by column

  • Who created the report
  • When it was created

Report finalized due date column

  • The date the report should be finalized
    • If the date has passed, it will turn red.

Actions column

Announcements banner

An announcements banner on the My Tasks inbox lets you provide customized information to your staff. Selecting the arrow in the top right collapses the banner. If your organization uses both Axon Records and Axon Standards, you can create separate banners to display in the separate My Tasks inboxes in Axon Records and Axon Standards.

The banner supports the following styles:

  • HTML rich text formatting such as bulleted lists, bold, and italics
  • Emojis
  • A button that links to a custom agency website or the Axon website
Note

Axon only allows links to URLs owned by Axon or by your organization.

To update this banner's contents, open the Announcements Banner Update tool in the Administrator Console.
Shows how to expand and collapse the announcements banner in the My Tasks inbox.

Chain of Command, IA Review, and IA Investigation Tasks inboxes

Reports submitted for review or additional investigation appear in the Chain of Command, IA Review Tasks, and IA Investigation Tasks inboxes. To access these inboxes, you must belong to Command Hierarchy groups or teams with the appropriate privileges.

The most recently updated tasks appear at the top of the list. Use the following options to filter which tasks are displayed:

  • Assigned To
  • Created By
  • Date Created
  • Date Last Assigned
  • Event ID
  • Report Type

The following information is included for each task:

Task column

  • The user the task is assigned to
  • Who last assigned the task
  • When the task was last assigned
  • Assign, Reassign, Start Review, and Continue Review buttons

Report column

  • The report name and number
  • Who created the task and when
  • The involved officer(s)
  • The Event ID associated with the report
  • The number of other reports associated with the event

Agency Tasks inbox

The Agency Tasks inbox shows all report tasks at the entire agency. Use the tabs to switch between In Progress tasks and Recently Finalized tasks.

Select More Actions […] > Export all to CSV to export the tasks included on that tab to a CSV file. The most recently updated tasks appear at the top of each tab. Use the filters to refine which tasks are displayed:

In Progress Recently Finalized

Assigned To

Created By

Date Created

Date Last Assigned

Event Id

Last Assigned By

Task Type

Created By

Date Created

Date Finalized

Event Id

Finalized By

Task Type
Note

Each tab only contains 1,000 pages of reports. Older reports can be found using Reports search.

The following information is included for each task:

Task column

  • Report information, including:
    • The task name and the report number
      • The number for the first report created in an event is 1. The number for the second report is 2, and so on.
      • Selecting the task name opens the report.
  • Associated event information, including:
    • The Event ID associated with the report
    • The number of other reports associated with the event

Assigned to column

Last assigned by column

  • Who assigned the task
  • When the task was assigned

Created by column

  • Who created the report
  • When it was created

My Notifications inbox

The My Notifications inbox shows all new tasks you have been notified about. The most recent notifications appear at the top of the list. Use the following options to filter which notifications are displayed:

  • Date Notified
  • Event ID
  • Notified By
  • Report Type

The following information is included for each notification:

Task column

  • Report information, including:
    • The task name and the report number
      • The number for the first report created in an event is 1. The number for the second report is 2, and so on.
      • Selecting the task name opens the report.
  • Associated event information, including:
    • The Event ID associated with the report
    • The number of other reports associated with the event

Notified by column

  • The name of the user who sent the notification to you

Date notified column

  • The date you were sent the notification

Action column

  • Selecting Dismiss removes the task from your My Notifications inbox.

Send a notification by opening a report and selecting More Actions [...] > Notifications.
A screenshot showing the notification pop-up.