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The state of organized retail crime and in-store worker safety

Workers in retail are no strangers to theft. There have always been shoplifters and organized criminal efforts — defined by the Department of Homeland Security as “two or more persons engaged in illegally obtaining items of value from retail establishments through theft and/or fraud, as part of a criminal enterprise” — and retail workers often find themselves witness or worse in those situations.

To get an in-depth and data-driven picture of retail crime — and how companies are responding — read on. This report explores the experiences of the people on the frontlines of the rapidly shifting retail industry.

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