April 2026
Release schedule
The Axon April 2026 release is scheduled by region on the listed dates. These dates indicate when updates are deployed, not when features become available.
Feature availability varies by product and region and is subject to change. For timing and availability details, refer to each feature’s release note. For Records and Standards, see the Productivity page for release dates.
Regional deployment dates
April 20, 2026
- Enterprise region (.ent.evidence.com)
- The Netherlands (edca.eur.evidence.com)
- New European region (.eur.evidence.com)
- European legacy region (.eu.evidence.com)
- U.S. Federal (.evidence.com)
- U.S. Law Enforcement (.evidence.com)
- U.S. Enterprise AWS region (.ent2.evidence.com)
- Germany (.de.evidence.com)
- Australia (.au.evidence.com)
- South America (.la.evidence.com)
April 28, 2026
- Canada (.ca.evidence.com)
- United Kingdom (edca-azure.uk.evidence.com)
We do not expect any downtime during these updates.
Learn more about the Axon Cloud Services Maintenance Schedule.
Additional help documentation for the products included in these release notes is located at axon.com/help.
Download this month's release notesCore platform updates
This section outlines foundational updates that affect all users. This includes things like sign-in updates, user management, and account management.
Export Roles & Permissions Matrix as CSV
A new Export as CSV option is available on the Roles & Permissions page, allowing administrators to download a single file with all roles and their permission settings in a side-by-side matrix. This simplifies auditing and comparison by consolidating all roles and permissions into one view.
Learn more about Roles & Permissions.
Availability: All regions
Rate Limiting for Axon Identity Services
Starting May 2026, Axon will begin a phased reduction of the rate limits across identity service APIs, including authentication, user management, role management, licensing, and agency configuration, in order to optimize performance and ensure system stability. Rate limits are applied on a per-client basis. To ensure uninterrupted access to our services, make sure your clients are properly handling 429 Too Many Requests responses, including respecting the Retry-After header.
Availability: All regions
Your users can now sign in with a passkey
Starting in late April 2026, passkeys will begin rolling out to all credential-based (non-SSO) organizations and will be available to all users by the end of May 2026. After signing in, users are prompted to enroll a passkey — using a fingerprint, face recognition, or a hardware security key. They can then sign in with a single gesture instead of entering a password and verification code. Passkeys are phishing-resistant and meet CJIS and NIST SP 800-63-4 multifactor authentication requirements.
For your users
- After signing in with their password and verification code, users see a prompt to enroll a passkey. They can set it up immediately, choose to be reminded in 7 days, or skip for 30 days.
- Users sign in by selecting their passkey from the browser autofill menu or by selecting Sign in with a passkey on the sign-in page — no password or verification code required.
- Users can register passkeys on multiple devices and manage them from Profile > Security > Passkeys.
- Password and verification code sign-in remains available as a fallback.
For admins:
- View and revoke individual passkeys from the user details page.
- Passkeys are on by default. Go to Security > Sign-In Policy to turn them off or adjust settings for your organization.
- Restrict allowed authenticator types: platform authenticators (such as fingerprint or face recognition built into a device) or roaming authenticators (such as a YubiKey connected via USB or NFC).
- Require attestation to validate the authenticator make and model during enrollment, for organizations with hardware compliance requirements such as FIPS 140.
Get started
Review your passkey settings in Security > Sign-In Policy before the rollout reaches your organization. Passkeys are on by default, so no action is required to receive the update.
Learn more about registration and sign in.
Availability: Begins rolling out in late April 2026; all organizations will receive the update by the end of May 2026.
Resolved issues
- On the Configure Role page, the descriptions for the following Command Hierarchy permissions have been updated:
- Access evidence in their Command
Allows a user to act on evidence (for example, view or edit) when the Evidence Group is set to their group or any subordinate group in the command hierarchy. - Access evidence uploaded by users in their Command
Allows a user to act on evidence (for example, view or edit) uploaded by users in their group or any subordinate group in the command hierarchy.
- Access evidence in their Command
- Fixed a bug where the text cursor jumped to the end of the Group Name input field after every keystroke. This affected both creating a new group and editing an existing group's name, making it impossible to edit text in the middle of the field. Administrators can now edit Group Names normally — clicking in the middle of the name and typing will keep the cursor in the expected position.
AI-powered features
Features including the AI Era Plan tag (AI Era plan) use artificial intelligence to provide insights, recommendations, or analysis based on available data and user inputs. These outputs may include inaccuracies, limitations, or outdated information. These tools are designed to support—not replace—professional judgment, legal interpretation, and human oversight. Users are responsible for carefully reviewing and verifying AI-powered content before acting on it. Axon continually works to enhance AI accuracy, mitigate bias, and uphold ethical standards. Learn more at Axon AI.
Looking for what's next? See the Coming Soon section for AI-powered features planned for future releases.
Axon Evidence
Unless otherwise noted, new features and enhancements apply to the redesigned Axon Evidence experience. The legacy experience remains available and continues to receive maintenance updates, such as bug fixes and stability improvements. For information about upcoming changes to the legacy experience, see Coming soon.
Attribute Search
Attribute search in the AI Era Plan uses natural language queries to find people in body-worn camera videos based on what they are wearing or carrying, helping users quickly locate relevant moments. Available in April to any AI Era plan customer in the U.S. or Canada upon request. Contact your Axon representative to enable access.
Learn more about Attribute search.
Availability: US1, CA1
Copy GPS coordinates from the Map tab
You can now copy GPS coordinates from the Map tab on the evidence details page. Select the copy button next to the latitude and longitude values to copy the coordinates to your clipboard in lat, long format.
Learn more at Evidence details page.
Availability: All regions
Retail Crime Hub
Retail Crime Hub provides a centralized place for organizations to review retail crime activity shared by participating retailers, triage incoming reports, and move from reported incidents to case-ready follow-up more efficiently. Users can view jurisdictional activity, filter by key attributes, and review or accept detailed reports submitted directly by retailers.
Learn more at Retail Crime Hub, Crime Dashboard, and Crime Reports.
Availability: US1, AU1, CA1, UK2
Mandatory Metadata
Administrators can now require specific custom metadata fields and categories to be completed before evidence can be uploaded, added to a case, shared, or downloaded. When required metadata is missing, evidence remains read-only and users are guided to complete fields through a banner and Overview tab notice; full access is restored once requirements are met.
Availability: All regions
Community Request metadata on the evidence details page
You can now view Community Request metadata directly on the evidence details page from both the Overview and Details tabs in the redesigned Axon Evidence.
Availability: All regions
Edit Location permissions
Organizations now have the ability to assign permissions to allow or prohibit a user from editing the evidence location. Prohibiting it will prevent any edits. This separates the permission out from the "Edit Evidence" permission. The default state for this setting is Prohibited.
Availability: All regions
Resolved issues
- Fixed multicam name and badge ID text alignment: When viewing multicam evidence, you will now see officer names and badge IDs properly left-aligned in the carousel, matching the expected design.
- Save evidence Title and ID edits with the Enter Key: You can now press Enter to save edits to the Title and ID fields on the evidence details page, restoring familiar keyboard behavior from legacy Axon Evidence.
- Navigate Directly to the Map tab from the Overview tab: You can now select the map or location section on the evidence details page Overview tab to go directly to the Map tab for a full mapping experience.
- Fixed an issue with the Recorded On and Uploaded On timestamps: The Recorded On and Uploaded On date/time fields on the evidence details page now correctly respect the organization’s 12-hour vs. 24-hour time format feature flag. Organizations with the 24-hour notation feature flag enabled will see timestamps displayed in 24-hour format (e.g., 14:30 instead of 2:30 PM).
Auto-Tagging
AI Auto-Tagging
AI Auto-Tagging is now generally available, so you can review suggested metadata for video evidence and categorize evidence more efficiently. AI Auto-Tagging uses multicam signals and video transcripts to suggest metadata that you can review and apply as needed. Learn more about AI Auto-Tagging.
Availability: US, AU, CA, and UK
Axon Community Request
Redesigned Community Request
Community Request has a refreshed design that aligns with the redesigned Axon Evidence look and feel. This includes:
- Support for light and dark mode, you can switch modes from the utility bar.
- A new filter button and panel centralizes filtering in one intuitive place.
- The results table now supports horizontal scrolling and adjustable columns.
Learn more about Community Request.
Availability: All regions
New admin configuration options for Area Request
Admins can now configure Area Request settings in more ways:
- Choose approvers by role when supervisor approvals are required.
- Choose to show the requesting officer’s phone number instead of a public contact number on requests sent to camera owners.
- Generate a jurisdiction map from a location instead of uploading one manually.
Learn more at General settings.
Availability: US1
My90 is now Community Surveys
My90 has been renamed to Community Surveys across the product, with updated references in navigation, Admin Console, and roles and permissions to align with expanded community engagement capabilities. Community Surveys enables organizations to create and distribute surveys and analyze responses through a dashboard, supporting structured feedback collection.
Learn more about Community Surveys.
Availability: All regions
Automated Messaging is now Community Notifications
Automated Messaging has been renamed to Community Notifications across the product. This is a terminology change only and does not impact existing functionality.
Learn more about Community Notifications.
Availability: All regions
Evidence Certification is now Community Forms
Evidence Certification has been renamed to Community Forms and moved to Application Settings in the Admin Console. This update reflects a naming and navigation change only, with no impact to existing functionality or workflows.
Learn more about Community Forms.
Availability: All regions
Axon Performance
Redesigned Axon Performance
Axon Performance has a refreshed design that aligns with the updated Axon Evidence look and feel. Admins can access Performance settings from the Admin Console, and users can work in a more consistent interface for reviewing metrics, video reviews, policy reviews, and related performance details. You have the ability to switch back to the legacy experience for a limited time while you become familiar with the new design. Learn more at Axon Performance overview and Configure Axon Performance.
Case management
Resolved issues
Fixed an issue where adding evidence to a case without sharing it would incorrectly generate a new version of the Evidence Share Log.
Draft One
Draft One suggestions
Now, Draft One analyzes the evidence items you select for your draft narratives and prompts you with questions you can answer to provide additional details about the incident--such as what specific actions you took and why, or key details not captured in the evidence audio. This analysis and the suggestions provided by Draft One result in a higher quality and more comprehensive first draft, making it easier for you to revise and complete the narrative before copying it and submitting it in your reports.
Learn more about generating narratives with Draft One.
Availability: This feature will begin rolling out at the end of April and be generally available for all organizations by the end of May.
Evidence viewing and playback
Resolved issues
X2/X26P Firing Log PDF pulse graph pages: Fixed an issue where firing log PDFs for X2 and X26P devices opened in the redesigned Axon Evidence viewer did not include pulse graph pages for energization events, requiring users to return to legacy to view this information.
Third-Party Video Support Update
Platform upgrades and expanded format support
The platform has been upgraded to FFmpeg 8 and .NET 10 to improve performance, stability, and compatibility with modern video formats. It now supports additional file types and meets FIPS requirements for use in government and security-sensitive environments, improving playback reliability across a wider range of video systems.
Learn more about Third-Party Video Support and all supported file formats and extensions.
Availability: All regions
Coming soon
This section provides advanced notice about major upcoming features, updates, and applications that might require new or updated organization processes.
Upcoming changes to Identity service API rate limits
Starting in May 2026, Axon will begin a phased reduction of rate limits across Identity service APIs. These APIs include authentication, user management, role management, licensing, and agency configuration. This change improves performance and system stability. Rate limits apply per client. To maintain uninterrupted access, update your clients to handle 429 Too Many Requests responses and respect the Retry-After header.
Upcoming changes to Axon Evidence search API rate limits
Starting in May 2026, Axon will begin a phased reduction of rate limits across the evidence search API. This change improves performance and system stability. Rate limits apply per client. To maintain uninterrupted access, update your clients to handle 429 Too Many Requests responses and respect the Retry-After header.
Deep Research for cases
Deep Research is coming soon to the AI Era plan and will appear on the case details page in the redesigned Axon Evidence. Deep Research is an AI-powered experience that can reason over selected evidence in a case, helping investigators surface relevant details, identify connections, and review citation-backed results. This experience is designed to help investigators review case evidence more efficiently while keeping them in control of what evidence is included in the chat. Contact your Axon representative to learn more or request early access.
See Deep Research Overview and Use Deep Research in a case to learn more.
Auror + Axon Outpost camera integration
License plate reads from Outpost cameras now flow directly into Auror alongside other LPR data, giving retail teams a unified, real-time view of vehicle activity without changes to their existing workflows. For retailers already using Auror, this is the fastest path to standing up a full LPR program. Alerts include contextual information such as photos of individuals associated with vehicles of interest and past offending history. Built-in ROI measurement makes it easier to demonstrate prevention value to leadership.
Learn more at Auror + Axon Outpost ALPR integration.
Business Request (Alpha release)
Create a Business Request in Axon Community Request to request evidence from businesses. For Auror-connected retailers, the request is routed through Auror’s Evidence Request workflow; for other retailers, users can send the request using contact details they provide.
Learn more at Business Request.
Share Surveys with URL variables in Community Request
Organizations will be able to append URL variables to survey links to track responses by district, precinct, or region. Responses will be segmented in the dashboard, enabling filtering and comparison across locations.
Community Notifications survey integration in Community Request
Organizations will be able to automatically include survey links in post-contact Community Notifications, enabling seamless distribution of surveys after interactions. Responses will be tracked in the dashboard under Community Notifications as a source.
Community Request CCTV request permissions (Alpha)
Administrators will be able to assign a new permission to view, create, and edit CCTV request types, with default access set to Prohibited. The existing View Portals permission will also be updated to include CCTV portals. Contact your Axon representative for more information or to request early access.
Saved searches in Community Request
Coming in May, you can save and manage your saved searches on the Community Request page so you can quickly revisit common search setups.
Evidence certificates in the redesigned Axon Evidence
Beginning in early May, evidence certificates will be available in the redesigned Axon Evidence.
The redesigned Axon Evidence replaces legacy July 31, 2026
On July 31, 2026, the legacy toggle is removed, and the redesigned experience becomes the only Axon Evidence version available. No action is required, but teams should begin using the redesigned experience as their primary workflow ahead of July 31 to support a smooth transition.
If you’re interested in making the redesigned experience the default for users at your organization upon login, or switching fully before July, contact your Axon Rep or Axon Support.
Access transition resources, including help documentation with videos, the Admin Support Toolkit, FAQs, and side-by-side comparisons.
